Cyber Monday sales 2022: Expecting a Black Friday package? Australia Post is warning about delivery scams


Are you among those taking advantage of the best Cyber Monday online shopping deals or waiting for a delivery from your Black Friday haul?

Do not fall victim to parcel delivery scams impersonating as Australia Post as opportunistic crooks take advantage of consumers.

WATCH THE VIDEO ABOVE: Black Friday and Cyber Monday scams to beware of.

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Australian consumers were due to drop $6.2 billion on Black Friday sales as some 11 million shoppers took advantage of the big savings.

And with many of those sales online, ScamWatch is warning those expecting a package to be on alert.

A recent survey by cybersecurity company NordVPN found nearly 7 million Australian shoppers have fallen victim to online scams.

Australia Post says it is aware of fraudulent text messages from scammers faking a parcel delivery update.

Australia Post is warning consumers to be alert for delivery scams. Credit: Australia Post

The texts prompt customers to click on a link to “update your information”.

Once clicked, it leads them to a fake Australia Post website designed to steal personal and financial information.

The scam messages are sent using “AusPost” as the sender ID and can appear in the legitimate threat of Australia Post text messages.

But do not fall for the trick, there are ways to spot the difference.

An example of a real Australia Post text is: “Your parcel from ‘brand’ is coming today. If nobody’s home, we’ll look for a safe place to leave it. Tracking:”

Meanwhile, a fake text can appear as: “15/11/2022 We couldn’t contact you regarding your order, please update your information:”

The delivery service says it will never ask customers to click on an email link to print off a label to redeem a package or call, text or email to request payment.

Another red flag that it is not Australia Post is receiving a call, text or email asking for personal or financial information including password, credit card details or account information.

If you think you’ve fallen victim to a scam, contact iDCare on 1800 595 160 and report it to the Australian Competition and Consumer Commission.

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